Effective date: October 15, 2026

Crux Now Media, LLC (“Crux,” “we,” “us,” or “our”) operates www.cruxnow.com and is the data controller responsible for the personal information described in this policy. This policy covers our website, reader accounts, subscriptions, newsletters and related customer communications.

Information We Collect

When you register, subscribe, sign up for newsletters, or contact us, we collect the information you provide. This may include your name, email address, account details, newsletter preferences, billing information, and the contents of your correspondence.

Stripe processes subscription payments. We receive information needed to administer your subscription, such as payment status, transaction records and relevant billing details. Stripe also processes personal information under its own privacy policy.

We and our service providers may automatically collect technical and usage information, including IP addresses, browser and device information, approximate location, pages visited, referring websites and cookie identifiers. Where email tracking is enabled and legally permitted, Mailchimp may record newsletter opens and link clicks.

How We Use Your Information

We use personal information to operate the website; create and manage reader accounts; provide subscription access; administer payments; deliver requested newsletters; respond to inquiries; send account and billing notices; protect against fraud and misuse; understand readership; improve our services; and measure our marketing campaigns. You can unsubscribe from newsletters and promotional emails using the unsubscribe link in those messages. This does not stop essential account or billing communications.

Where EU or UK data protection law applies, our legal bases are performance of a contract for accounts and subscriptions; consent for newsletter marketing and optional tracking where required; legitimate interests for responding to inquiries, maintaining security and operating our business where those interests do not override your rights; and compliance with legal obligations, including applicable accounting and tax requirements. Providing information needed for an account or payment is necessary to deliver those services; optional marketing consent is not a condition of subscribing.

Cookies, Analytics and Marketing Tracking

We use cookies and similar technologies to support login, subscription access, security, and preferences. We also use Google Analytics to understand website usage and the Meta/Facebook Pixel to measure marketing activity and, depending on its configuration, support Crux advertising. These services may receive information about your device and interactions with our website. Meta may associate that information with your Facebook or Instagram account.

Where consent is required, optional analytics and marketing technologies are used only after you consent. You can accept, reject or change optional tracking through our cookie controls and withdraw consent at any time. Browser settings also allow you to manage cookies, although disabling essential cookies may affect account or subscription functions. Cookie durations vary by service and are described in our cookie settings.

Who Receives Your Information

We use service providers to deliver our services, including:

We do not sell reader information for monetary payment or provide our subscriber or newsletter mailing lists to advertisers. However, browsing information may be disclosed to Google or Meta through the technologies described above, subject to applicable consent and opt-out requirements. Some providers also process information for their own purposes under their privacy policies. We may disclose information where legally required or reasonably necessary to protect our rights, prevent fraud or address security incidents.

Embedded Content and External Websites

Our articles may include videos, social media posts or other content supplied by third parties. Depending on your privacy choices and how the content is implemented, those providers may collect information, use cookies or track your interaction with their content. External websites and services have their own privacy policies, which we encourage you to review.

How Long We Keep Information

We retain personal information only for as long as needed for the purposes described in this policy. We determine retention periods by considering whether your account or subscription remains active, the information needed to resolve inquiries or disputes, applicable legal and accounting obligations, security needs, and the retention settings of our service providers.

Newsletter information is retained while needed to provide the newsletters you request. After you unsubscribe, we may retain limited information to record your preferences and prevent further unwanted marketing. We delete or anonymize information when it is no longer needed, subject to lawful retention requirements.

International Transfers

Crux is based in the United States, and our providers may process information in the United States and other countries. These countries may have different data protection laws from your country. Where EU or UK law requires safeguards for international transfers, we use an applicable adequacy decision or appropriate contractual safeguards, such as approved standard contractual clauses and any necessary supplementary measures. Contact info@cruxnow.com for information about the safeguards applicable to your data.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to access or obtain a copy of your personal information, correct inaccurate information, request deletion, restrict processing, object to processing, or receive information in a portable format. You may withdraw consent without affecting the lawfulness of earlier processing. Applicable U.S. laws may also provide rights to opt out of targeted advertising or certain sales or sharing of personal information.

To exercise your rights, contact info@cruxnow.com. We may request information reasonably necessary to verify your identity for requests that require verification. Some requests are subject to legal exceptions, including obligations to retain financial records. We respond within applicable legal time limits. You may also complain to your local data protection authority, including the UK Information Commissioner’s Office where applicable.

Security and Policy Updates

We use reasonable technical and organizational measures to protect personal information. However, no internet transmission or storage system can be guaranteed completely secure.

We may update this policy as our services, practices or legal obligations change. Updates will appear on this page with a revised effective date. Where legally required, we will provide additional notice.

Email Contact: info@cruxnow.com
Postal Address: Crux Now Media, LLC, 1111B S Governors Ave, #48522, Dover, DE 19904, United States